blubox
AN INTEL®/DATAFLEX COLLABORATION
Acknowledging that technology developments move faster than large multinational hardware providers, Dataflex & Intel® have collaborated to develop blubox: a high performance, compact Intel® Core™ i Series PC with Dual DVI.
Australian Made:
The blubox is created in Australia by Dataflex, an award-winning Canberra- based IT services company.
The dataflex service guarantee:
All blubox machines come with a 3-year next-business-day on-site service warranty–no questions asked. Our technicians are certified to service all blubox machines, so you’re guaranteed a quality result should anything ever go wrong.
DOWNLOADS:
BLUBOX TECHNICAL SPECIFICATIONS
HOW DO I PURCHASE A blubox:
To learn more or purchase a blubox
Phone: 1300 blubox
Email: blubox email
BlucloudThe Australian hosted cloud offering
The Australian hosted cloud offering
blucloud delivers a complete suite of secure and reliable online services via virtualised servers, applications and storage.
blucloud is the only provider of dual-site infrastructure running in activeactive configuration, providing full network redundancy between Canberra and Sydney.
blucloud provides uninterrupted service, enabling fully realisable risk management and disaster planning in line with the recommendations of the. Australian Government Information Management Office and the DSD’s Australian Government Information Security Manual.
With data centres more than 200 kilometres apart, blucloud’s unique service consists of two sets of infrastructure simultaneously running identical software, so data traffic intended for any failed network component is load-balanced onto other components.
For more information about blucloud, contact our cloud specialist:
Patrick Cheetham: patrick.cheetham@dataflex.com.au
blucloud PDF
BrainGauge Monitoring
As call centres continue to grow and the use of “at home“ agents increases it is impossible for managers to monitor every agent’s performance by just walking around. As well the manual quality review process only checks a very small proportion of the calls after the fact rather than real-time. BrainGauge® is a solution that allows managers the ability to define, measure and manage the mental workload on their call centre agents in real time.
DOWNLOAD BRAINGAUGE MONITORING PDF
BrainGauge Recruitment
High staff turnover and the associated issues of agent replacement costs and poor customer satisfaction continues to be one of the main challenges faced by call centre operators. The call centre industry demands capable agents who have strong multitasking and verbal communication skills, solid memory and problem solving capabilities and are able to rapidly respond to situations under high workload and time pressures.
Your experience with us starts with people just like you – talented IT professionals who understand what we want, where we want to work and that strange language we all speak.
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A sneak preview of the new Dataflex services office/warehouse about to open in Fyshwick.
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blucloud delivers a complete suite of secure and reliable online services via virtualised servers, applications and storage
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